
The short-term rental (STR) industry has long been dominated by Online Travel Agencies (OTAs), but in 2025, property managers are increasingly shifting toward direct bookings to reduce commission fees and build stronger guest relationships. Here’s how property managers can successfully decrease reliance on OTAs and drive more direct reservations.
Why 2025 Is the Year to Shift Away from OTAs
Market saturation is making it harder than ever to stand out. In 2024, vacation rental listings increased by 12.8%, while occupancy rates declined by 5.3%, signaling that supply is outpacing demand. The global STR market is projected to reach $131.4 billion by the end of 2024 and grow to $341.9 billion by 2033, intensifying competition. In the U.S. alone, the market is expected to hit $42.1 billion by 2024 and grow to $103.5 billion by 2033.
Key Industry Insights:
- 76% of respondents in Hostaway’s survey reported heightened competition.
- 55% of STR operators cited market saturation as a major challenge.
- The number of STR listings has surpassed 2.4 million, making differentiation crucial.
Given these dynamics, 2025 presents a critical opportunity for property managers to reassess their reliance on OTAs and focus on direct booking strategies.

1. Optimize Your Direct Booking Website
Your website is your most powerful tool for securing direct bookings. In 2025, a high-performing website is not just a luxury—it’s a necessity.
Key Strategies:
- Ensure a fast, mobile-responsive design
- Implement a user-friendly booking engine
- Optimize for SEO to improve visibility in search results
- Use compelling content and high-quality visuals
2. Strengthen Your Brand and Guest Loyalty
Direct booking success is built on brand recognition, guest retention, and trust.
Understand Why Guests Book Direct Instead of OTAs
Hospitality is key—don’t invest in branding if you don’t know how to be a host first.
Ways to Build Guest Loyalty:
- Offer exclusive perks for repeat guests (discounts, free upgrades, flexible cancellation)
- Develop a loyalty program to incentivize direct bookings
- Use personalized email and SMS campaigns to re-engage past guests

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3. Leverage Social Media and Digital Marketing
A strong online presence helps drive more traffic to your direct booking platform.
Tactics to Implement:
- Google Ads can be effective but be cautious—you’re competing with industry giants.
- Focus on free marketing—Use your existing database, which you already paid for.
- Use Instagram, Facebook, and TikTok to showcase your properties – KNOW YOUR AUDIENCE. Don’t waste time creating TikTok content if you manage high-end properties. On the other hand, if you cater to party rentals, focus your marketing efforts there.
- Encourage user-generated content and guest reviews
- Implement email retargeting campaigns to convert visitors into direct bookers
4. Use Metasearch Platforms and Google Vacation Rentals
Travelers are increasingly using metasearch platforms to compare prices across OTAs and direct booking sites. It is FREE OF CHARGE.
Actionable Steps:
- List your properties on Google Vacation Rentals
- Ensure rate parity between OTAs and your direct website
- Optimize your listings with clear pricing and strong visuals

5. Enhance the Guest Experience to Encourage Direct Rebookings
A seamless guest experience leads to repeat bookings without OTA involvement.
Key Focus Areas:
- Implement automated guest communication for convenience
- Provide personalized recommendations and local experiences
- Offer a smooth check-in and check-out process
The goal? Your guests shouldn’t say, "I stayed at an Airbnb in Sacramento." They should say, "I stayed at Michael’s place in Sacramento, and we had a great experience."
6. Implement Performance-Based Direct Booking Solutions
Many property managers are turning to performance-based services that drive direct bookings without upfront costs.
Benefits:
- Direct booking engines tailored to your brand
- Revenue-based digital marketing strategies
- Seamless PMS integration for real-time availability and pricing
Conclusion: Take Control of Your Bookings
Reducing OTA dependence is more achievable than ever in 2025. By investing in technology, brand loyalty, and marketing strategies, property managers can boost profitability while creating a better experience for guests.
Are you ready to shift your focus to direct bookings? Let’s discuss how to make it happen!